Honex365

Terms & Conditions

General terms to be abided by customers of HONEX

Thank you for using the cargo.one platform to book your air cargo space with HONEX E-LOGISTICS GROUP LIMITED (“HONEX”)! 

The following outlines the general terms and conditions that apply to your bookings and shipments.

Rates offered by HONEX through cargo.one platform

Rates offered on the cargo.one platform include airfreight rate and a set of local charges as outlined and are applicable and valid only for general / in-gauge / non-hazardous cargo / non-dangerous goods. Please note that these rates and charges are based on the reported measurements and shipment details provided in the search on the platform. Any change or deviation may incur additional charges.

Cancellation fee

Cancellation fee equal to 20% of the booking cancelled by you will apply and be billed to you as per outlay for “late cancellation” or “no show” by you.  All cancellations made within 48 hours prior to flight departure would be considered as “late cancellation”.

Additional charges

Additional charges such as explosive trace detection / sniffing or manual search caused by dark alert during X-Ray process and other auxiliary services and costs incurred during the transportation of your goods will be included in our billing to you as per outlay if incurred.

Terms of payment

Payment to settle your booking shall be made to HONEX within 30 days after the air shipment has commenced.

Prepayment

You may be required to make prepayments to HONEX for your booking. All prepayments for your booking must be received by HONEX 72 hours before the scheduled flight departure.

Thank you for using cargo.one to book shipments with partner forwarders! These terms and conditions outline the core conditions that will apply for your shipment, irrespective of which partner forwarder you choose to book the shipment with.

Rates offered by partners through cargo.one

Rates are applicable and valid only for general / in-gauge / non-hazardous cargo.Rates are based on the reported measurements and shipment details provided in the search on the platform. Any change may incur additional charges.For shipments from North America, rates are valid for known shippers only.

Additional fees

Quotes offered on the platform include airfreight rate and a set local charges as outlined by the servicing forwarder.Additional fees may be charged as per outlay by the servicing exporting forwarder.Cancellation fees may apply depending on the chosen airline. 

Terms of payment

Payment terms may vary per partner forwarder.


All activity on cargo.one is subject to the general terms of use.

Last updated on

February 6, 2024