The Rotra Air & Ocean B.V. General Conditions and the Netherlands Expedition Conditions are applicable to all our quotations/shipments.

• This quotation is only valid for general and stackable cargo, unless otherwise is mentioned.
• The clearance is included in our origin/destination charges. 1 HS code included in the charges, EUR 12.50 per every additional code.
• This quotation is excluding possible duties, taxes and warehouse rent, unless otherwise mentioned.
• Warehouse rent may occur due to arrival in the weekend and/or any delay related to customs.
• Waiting hours: 15 minutes of loading/unloading per address included, thereinafter EUR 21,50 per started 15 minutes.
• Visitation of customs will be charged at EUR 60 per started hour.
• In case of cancellation between 120 and 72 hours before ETD (estimated time of departure), a fee of 100% on total airfreight amount will be charged.
• In case of cancellation within 72 hours before ETD (estimated time of departure), a fee of 100% on the entire quote (total all-in amount) will be charged.
• Additional costs can occur if initial EDD screening is not sufficient and/or additional screening at airline handler is required (costs on request).
• Not ready for carriage charges may occur for pieces more than 1500 kg. each or for exceptional dimensions.
• Air freight rates are quoted net-net and a mutual profit split is required, unless otherwise is mentioned.
• Agents who are not a member of a network similar as Rotra are requested to pay before departure.
  
  • Time pickup before 09:00 will be charged at EUR79.50 per shipment
  • Time pickup before 12:00 will be charged at EUR49.50 per shipment
  • Time pickup within a 2 hour timeframe will be charged at EUR63.50 per shipment

Thank you for using cargo.one to book shipments with partner forwarders! These terms   and conditions outline the core conditions that will apply for your shipment, irrespective of which partner forwarder you choose to book the shipment with.

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Rates offered by partners through cargo.one

Rates are applicable and valid only for general / in-gauge / non-hazardous cargo.Rates are based on the reported measurements and shipment details provided in the search on the platform. Any change may incur additional charges.For shipments from North America, rates are valid for known shippers only.

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Additional fees

Quotes offered on the platform include airfreight rate and a set local charges as outlined by the servicing forwarder.Additional fees may be charged as per outlay by the servicing exporting forwarder.Cancellation fees may apply depending on the chosen airline. 

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Terms of payment

Payment terms may vary per partner forwarder.

All activity on cargo.one is subject to the general terms of use.

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