Gather competitive agent rates quickly to respond to quote requests faster.
Expand their agent network in Mexico and the US.
A few years since their inception, Kind Port Logistics saw their international expansion ambitions hindered by the time-consuming and manual character of accessing and comparing agent rates from different countries. The endless email exchanges and long waiting times due to timezone differences made servicing each and every import shipment a challenge, and limited their win rate.
As an exporter, Kind Port Logistics faced similar difficulties in efficiently advertising their rates and services globally to foreign agents. Consequently, they could not progress as quickly as they would have liked in their plans to increase their business with Mexico and the US, two countries they have established as strategic priorities.
Envisaging the logistics world as one seamless journey, David Yáñez, Sales Manager at Kind Port Logistics, saw an easy win in cargo.one’s digital platform. Six months into the partnership, David is delighted with the results–they have doubled the number of quotes they send per month; are now able to find and book rates with agents in countries where they previously held no relationships; and have managed to increase their presence in strategic markets.
According to David, cargo.one is a “powerful tool for export, import and cross-shipping operations”. What used to be a time-consuming process, stretching over hours or even days now unfolds in mere seconds.
Compared to the traditional way of getting agent rates, cargo.one delivers a vastly simpler and faster process for agents:
David also praises cargo.one's competitive rates and assured accuracy, making it a trustworthy tool: "cargo.one pro is helping our team find really good prices for air shipments. It's reliable and safe to work with, and you can trust the rates. It's better, faster, and more reliable when compared to other options."
cargo.one’s speed and efficiency have become the Kind Port’s allies: the streamlined booking process frees time and greatly benefits the business.
The ability to compare agents and rates 24/7 from across the globe is a much-loved aspect of cargo.one, broadening the company's network and ability to service its valued customers around the clock.
Through the integration of cargo.one into its operations, Kind Port has been able to grow not only their import business, but also their export. Thanks to cargo.one’s Storefront, which allows freight forwarders to automatically quote in real time to hundreds of agents trusting cargo.one to get rates and find partners, Kind Port has been able to generate more demand for their services, and achieved the significant milestone of expanding its business in Mexico and the United States.
Kind Port Logistics has seen a lot of benefits in the initial six months of its partnership with cargo.one. They have experienced efficiency, speed, accuracy and trust, which has laid the foundation for growth and expansion. David plans to expand the team and dedicate specific individuals to manage and build relationships with new agents using cargo.one. This step will further elevate the company's profile among agents worldwide and lead to a deeper integration with the cargo.one network.
With cargo.one as its digital booking partner, Kind Port Logistics is well-positioned to scale their business.
cargo.one gives forwarders the ability to search, compare and book air cargo capacity across multiple airlines with live spot rates in less than 2 minutes. No matter your company size, cargo.one significantly improves air cargo booking experience.