AGENTIC AI

Automated quoting

AI agents turn every request into a quote,
so no opportunity goes unanswered.

Speak with an expert

No opportunity missed

Handle any volume that comes in — quote every request, any time, during peak periods or off hours.

Win deals before competitors respond

Be the first quote in your customer's inbox and win more business. AI responds to every request in minutes, even while your team sleeps.

Cut your cost-per-quote

Your team is your most powerful resource — and the most expensive. Stop spending it on copying rates and responding to routine emails.

How AI quoting works

01

Request
parsing

Extracts shipment details from email, WhatsApp, or your sales portal.

02

Rate
retrieval

Pulls air and ocean rates from cargo.one's database and requests ad-hoc rates as relevant.

03

Quote
assembly

Builds quote based on your pricing rules, customer profiles, and preferences.

04

Validation

Verifies margin, checks for anomalies, and logs decisions for your team to audit.

05

Delivery

Sends the quote to your team for review, or directly to your customer, in your company format.

06

Central
logging

Records every quote centrally, keeping your team aligned and your data complete.

You control the pace

Co-pilot

AI prepares, you approve 
every action before it's 
executed.

Supervised

AI handles routine requests 
autonomously and escalates 
exceptions to your team.

Autonomous

AI runs end-to-end. Your team monitors performance, not individual actions.

Get demo

Multiply your team's
capacity overnight

Deploy specialized workflows across your operations.
Each one works natively on your data, alongside your team, under your control — 
no separate tools to maintain.

RATE MANAGEMENT AI WORKFLOW

Fill every gap in your rate database

AI scans for gaps, processes carrier rate sheets, and updates your database with full audit trails.

Learn about the rate management workflow
RATE PROCUREMENT AI WORKFLOW

Get carrier rates on autopilot

Let AI handle outbound rate requests to carriers and overseas offices or agents for quoting.

Learn about the rate procurement workflow
BOOKING AI WORKFLOW

Turn won quotes into bookings

When a customer confirms, AI will find the chosen option and book the shipment, escalating exceptions.

Learn about the booking workflow
CUSTOMER SUPPORT AI WORKFLOW

Automate routine customer inquiries

Automatically answer post-booking customer inquiries related to tracking and shipment updates.

Learn about the customer support workflow
Explore other AI workflows

AI-native infrastructure built on top of industry-leading rate data

AI-native infrastructure for carriers at any stage of digital maturity, with built-in validation, security, and compliance to successfully move AI initiatives from pilot to production.

Complete 
multimodal data

76 airline and 30 ocean liner integrations, plus ratesheets, internal products, trucking, and agent rates.

Structured and 
validated data

Automated cleaning and standardization transforms raw data into production-ready intelligence.

Retrieval-augmented
generation

Ensures agent accuracy by grounding responses in your data, preventing hallucinations.

cargo.one MCP 
server

Agent-to-agent and system-to-system interoperability to build custom solutions.

Carrier integrations

Direct connections to over 100 airlines and ocean liners

Direct integrations with over 75 airlines and 10 ocean liners provide the broadest air and ocean rate foundation in the industry, complemented by static and ad-hoc rates, and enriched with flight schedules.

Your rates and network

Plus every other rate you need to quote door-to-door

Your own contract rates, internal products, partner and agent rates, pre- and on-carriage — all centralized and ready for your team and AI workflows.

Dive deeper

The AI partner for leading freight forwarders

"cargo.one has built a comprehensive operating system that our teams trust. When AI workflows operate using the same reliable data our people use daily, we can confidently deploy automation and focus on delivering the best customer experiences.”

Stefan Borggreve
Chief Digital Officer & Management Board Member
Stefan Borggreve

“cargo.one's approach of building AI on top of rate data represents the kind of foundation our industry needs. We're excited about the possibilities this creates for our team to focus on strategic activities while the platform handles the routine work.”

Hylton Gray
CEO Air Freight, Sea Freight, Contract Logistics & Sales
Hylton Gray

“cargo.one's AI quotes are spot-on — we rarely need to make changes, saving significant time while maintaining control. This frees our team for tasks with higher financial value, such as complex shipments and business development.”

Christopher Ziller
Operations Manager, Airfreight
Christopher Ziller

Quote faster. Win more. Cut your cost-per-quote.

Request demo