The AI technology provider for leading carriers

cargo.one provides airlines and ocean liners with AI-native infrastructure powering efficient distribution at scale, and AI agents that automate sales and customer support.

Speak with an expert

“cargo.one and Lufthansa Cargo have been at the forefront of digital innovation in air cargo together. We’re excited to continue leading this transformation as AI reshapes our industry.”

Ashwin Bhat

Chief Executive Officer

cargo.one provides airlines and ocean liners with AI-native infrastructure powering efficient distribution at scale, and AI agents that automate sales and customer support.

Speak with an expert

“Partnering with cargo.one has delivered added convenience to customers in many markets worldwide. Freight forwarders enjoy a seamless experience.”

Camilla Gram

Head of Global  Sales & Marketing

cargo.one provides airlines and ocean liners with AI-native infrastructure powering efficient distribution at scale, and AI agents that automate sales and customer support.

Speak with an expert

“cargo.one shares our commitment to service excellence, delivering a convenient, efficient and seamless experience for every customer.”

Peter Penseel

President

Meet your customers where they are

Of the top-20 freight forwarders  rely on cargo.one.

30,000

Users from the largest forwarders to the hardest to reach.

65M

Quotes distributed to freight forwarders  every month.

"Partnering with cargo.one is a key step in strengthening airline connectivity within our CB Air platform. These advancements enrich service delivery and improve operational efficiency for our customers and reinforce Kuehne+Nagel's competitive edge in global markets."

Holger Ketz

SVP & Global Head of Network and Carrier Management

"Through cargo.one, we have now access to over 75 airlines worldwide that our operators can book instantly and around the clock. Every operator has full availability of all the different options to ensure that we provide the best solutions to our customers."

Chris Bode

VP Global Air Freight

"cargo.one's technology equips Hellmann to gain full oversight over and competitive advantage from our air procurement function – allowing us to maximize upon our strong carrier relationships, optimize our rate setting, and drive competitive advantage."

Martin Habisreitinger

COO Airfreight

"We're partnering with cargo.one to aggregate airline rates directly into our systems. This enhances our digital connectivity and ensures our quoting tool has access to consistent, high-quality rate information."

Robert Frei

Global SVP of Freight Forwarding Operations

"Comprehensive rate access and quoting speed have become essential capabilities. cargo.one connects our global offices and integrates with our systems, eliminating fragmented workflows and allowing our teams to respond with speed and accuracy."

Alexander Bang

Director, Airfreight Product Management

"Time-to-quote matters and our complete door-to-door pricing in one system means we return quotes faster and compete more confidently. Access to cargo.one's new capacity options also enables us to grow our sales within new markets."

Liam Loughnan

Head of Airfreight Sales & Development

The AI-native operating system for air and ocean carriers

AGENTIC AI

Automated sales and customer support

AI agents that handle quote and booking requests, and provide customer support to freight forwarders 24/7 — improving response times while reducing cost-to-serve.

Build agent

Booking Agent

AI turns won quotes into confirmed bookings, handling capacity checks and documentation.

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Customer Support Agent

AI resolves routine forwarder inquiries, such as shipment tracking and booking updates, around the clock.

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Sales Agent

AI quotes forwarder requests instantly, so your team focuses on strategic accounts.

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You control the pace

Co-pilot

AI prepares, you approve  every action before it's  executed.

Supervised

AI handles routine requests  autonomously and escalates  exceptions to your team.

Autonomous

AI runs end-to-end. Your team monitors performance, not individual actions.

AI-POWERED PLATFORM

Your complete commercial cycle on one platform

Integrated distribution, promotion, and analytics — replacing disconnected channels and unlocking visibility into buyer decisions.

Digital Sales

Reach 30,000+ forwarders across 172 countries through a single channel.

TMS Connection

Distribute rates and win bookings directly from freight forwarders’ TMS.

API Connection

Direct integrations to any forwarder application and workflow via comprehensive API endpoints.

White-label Portal

A branded digital sales and  e-booking portal for your  customers.

cargo.one360

Track dynamic pricing performance, conversion rates, and demand generation.

Benchmarking

Compare your pricing, demand, and conversion against the market in real time.

Rate Distribution

Publish and update rates across your customer base instantly.

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AI-NATIVE INFRASTRUCTURE

Purpose-built systems for AI that actually works

AI-native infrastructure for carriers at any stage of digital maturity, with built-in validation, security, and compliance to successfully move AI initiatives from pilot to production.

Flexible integration methods

EDI, API, SMTP, WebService and more — we work with your existing systems

Built-in business logic

Dynamic pricing, customer rules, margin, routing preferences — everything codified

Retrieval-augmented generation

Ensures agent accuracy by grounding responses in your data, preventing hallucinations.

cargo.one MCP  server

Make your rates and capacity available to forwarders' AI agents through open protocols.

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Why the leading air and ocean carriers choose cargo.one

"Some partnerships are special, and cargo.one certainly is. We have a strong collaboration in place to push capabilities, drive adoption, and enable our customers to thrive."

Marcel Kling

Head of Digital Sales at Lufthansa